HP Stream start button doesn't work

[Wrendmc]

My computer takes for ever to start.

Brand new, only 3 months old.

It eventually comes on after hitting start/shift key.

It started one-month into using.

My warranty expired, as I didn't use the computer, it was in a box.

I've rebooted, etc... 

I hate to restart from scratch, since I followed the steps and don't want to lose programs that it came with.

Any suggestions what to do are appreciated! 

[cpufxer]

I would suggest doing a system file check. go to command prompt as administrator. Then type sfc /scannow. see if you have any corrupt windows files. Next make sure you go to HP website and make sure all the drivers and BIOS are up to date. After that run diagnostics to make sure nothing is failing. If this doesn't work, please reply.

[Nirvana_95]

Hi @Wrendmc 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

From what I have understood, you are facing slow boot-related issues on your system. Do not worry, we are here to help you with it.

May I know if you have made any hardware or software-related changes to your system?

I would suggest you update the drivers of your system and check if the issue persists. Here is a link that will help you: https://support.hp.com/us-en/document/ish_2857204-2362249-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Wrendmc 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!