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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- HP Support Assistant

Create an account on the HP Community to personalize your profile and ask a question
01-09-2021 07:39 AM
HP Support Assistant not working to its full functionality even after downloading latest version from HP Website, unable to update my PC with latest updates/messages.
01-12-2021 10:26 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
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In Windows, search for an open Uninstall a program.
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On the Programs and Features window, select HP Support Assistant, then click Uninstall.
Figure: Uninstall HP Support Assistant
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Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.
Figure : Uninstall confirmation
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Restart your computer to complete the process.
Once it's done Go to Download HP Support Assistant to install the tool.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee