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‎07-24-2023 07:01 PM

HP Recommended
Product: HP All-in-One 27 Desktop PC 27-cb0000a (3B5K5AV)

Blank screen and beeps.  Wont turn on

2 REPLIES 2

‎07-25-2023 03:02 PM

HP Recommended

Hi @GPBS 

 

The specific beep code you are hearing would help to diagnose the problem.

 

Or you can check the startup error codes for HP Desktop PCs at this HP Site. Select "Identify the Desktop light or beep code" for additional information.

 

Regards

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‎07-25-2023 07:00 PM

HP Recommended

Found out it was the power cord.  Lost in move and bought a universal which caused the problem.  Didn’t get this from HP but Geek Squad from Best Buy.  Bought 90 watt and all good.  Saved 300 bucks by doing that

1 person found this reply helpful
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