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‎09-26-2023 01:23 PM - last edited on ‎09-26-2023 01:31 PM by Retired

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0067c

desktop 3LA37AA SERIAL [personal info removed]690-007C DOES IT SUPPORT HP CLOUD RECOVERY TOOL ?

[personal info removed]

2 REPLIES 2

‎09-26-2023 01:35 PM

HP Recommended

Hi:

 

For some unknown reason it does not.

 

When you enter the product number 3LA37AA #ABA in the search window at the link below and it indicates 'not available.'

 

Cloud Recovery (d34z73bbtpzgej.cloudfront.net)

 

I was able to find a recovery kit for your PC from this vendor:

 

Computer Surgeons - Windows 10 Home Recovery Kit Part Number L50579-001 For DT PC Model Number 690-0...

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‎09-27-2023 06:39 AM

HP Recommended

Looks like has exactly what I need. After I have given up on other methods I will order one (the price is right).

From Computer Surgeons who deal with Recovery DVD's

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