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‎03-14-2020 07:44 PM

HP Recommended
Product: p6-2016
Operating System: Microsoft Windows 7 (32-bit)

cpu test-passed

hard drive-passed

boot test-failed....error code 3f0

memory test-passed

 

I'm thinking I have a possible virus?

2 REPLIES 2

‎03-14-2020 10:42 PM

HP Recommended

It is possible but there are other things that can cause that.

 
Shut the PC down, unplug the power cord from the PC, push and hold the Power button on the PC for 15 seconds, then plug it back in and start it up.

 

Make sure your primary hard drive is listed first in BIOS.

 

Make sure the hard drive connections are attached properly at both ends.

*Just a community member, not an HP employee.
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‎03-15-2020 04:49 AM

HP Recommended

Hi

I would also consider the CMOS/RTC battery.

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