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11-10-2020 04:06 AM
Product: Envy Photo 7134
Operating System: macOS 10.15 Catalina
The two HP icons on my desktop for printer and scanner has a question mark over it. Why? How can I resolve this? I am using an Apple Mac Desktop machine running Catalina.
1 REPLY 1
11-24-2020 08:04 AM
@NB20, Welcome to the HP Support Community!
Are you able to print and scan from your MAC?
How is the printer connected to the MAC?
Kindly share a picture of the issue you are facing for better assistance.
Keep me posted.
KUMAR0307
I am an HP Employee
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