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HP Recommended
HP Pavilion HPE Series h8-1223
Microsoft Windows 7 (64-bit)

Hello,

 

My Hard Drive has failed, I have purchased another one however I am having trouble getting a copy of window's 7 to re-install.  Does someone know what to do?  When I go to windows site it says my product key it says

 

"The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options"

 

can't find a download on the HP site...can't seem to find live chat anymore either?

 

Help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP does not offer recovery media for download.  You have to purchase a set of recovery disks which you can do at the link below.

 

http://support.hp.com/us-en/mediaorder/HP-Pavilion-HPE-h8-1200-Desktop-PC-series/5187019/model/52315...

 

Alternatively, this site claims to have genuine, unadulterated W7 ISO files for download.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

Win 7 Home Premium/Pro (as applicable) SP1 or the (Retail version, but the OEM key on your PC's case will work with it)

 

Win 7 Home Premium/Pro (as applicable) SP1 COEM (This version would be for what HP would have used--System Builder)

 

N is for European countries.

 

K is for South Korean markets.

 

You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

HP does not offer recovery media for download.  You have to purchase a set of recovery disks which you can do at the link below.

 

http://support.hp.com/us-en/mediaorder/HP-Pavilion-HPE-h8-1200-Desktop-PC-series/5187019/model/52315...

 

Alternatively, this site claims to have genuine, unadulterated W7 ISO files for download.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

Win 7 Home Premium/Pro (as applicable) SP1 or the (Retail version, but the OEM key on your PC's case will work with it)

 

Win 7 Home Premium/Pro (as applicable) SP1 COEM (This version would be for what HP would have used--System Builder)

 

N is for European countries.

 

K is for South Korean markets.

 

You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.