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AdamS7070
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Message 1 of 2
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Hard Drive Optimized DST Check Failure

HP Recommended
Hp pavilion 15 notebook pc

Hello, my hp pavilion is showing me a hard drive error. When i run the hard drive component tests, it gives me a failure code.

The failure id is: UC3X62-7AFAHC-MFPV7F-61R903

The product id is: J9H84UA#ABA

 

Can someone explain this code to me?  Any ingo would be greatly appreciated. Thanks!

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this

 

HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC - Maintenance and Service Guide

 

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

 


Forum Fr 17-10-2009 :

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