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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Hard Drive Optimized DST Check Failure

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02-13-2021 06:23 PM
Hello, my hp pavilion is showing me a hard drive error. When i run the hard drive component tests, it gives me a failure code.
The failure id is: UC3X62-7AFAHC-MFPV7F-61R903
The product id is: J9H84UA#ABA
Can someone explain this code to me? Any ingo would be greatly appreciated. Thanks!
02-14-2021 03:07 AM
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC - Maintenance and Service Guide
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
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