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‎05-12-2026 05:12 PM

HP Recommended

I have a 3FO error on my HP Pavilion Desktop TP01-2256 PC. I've followed the troubleshooting procedures on the support website, ran the symptom and system test, and everything looks fine but I still get the error code. Any advice would be greatly appreciated. 

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1 REPLY 1

‎05-14-2026 06:45 AM

HP Recommended

That error typically means the hard disk is failing, but it can also be caused by something interfering with the boot process.

To verify the situation, run the Diagnostics routine. This will tell if the drive has failed or not.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results. 

If that is one of the tests that was run previously, what were the results about the hard drive?

If it was this test, then the boot loader may be corrupted.  Which windows version is installed?


I'm not an HP employee.
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