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HP Pavilion Desktop - 510-p030
Microsoft Windows 10 (64-bit)

The hard drive failed completely. I have no backups of any kind. I need to recover the OS and re register windows. I don't have my product key available. I only have my tower. How can I fully recover my computer after replacing the hard drive?

10 REPLIES 10
HP Recommended

The license for Windows 10 and 11 is registered with Microsoft if have you ever activated windows then they have and record of it all you need to do is install 

 

 

 

https://support.hp.com/us-en/document/ish_4511095-4511141-16

 


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HP Recommended

@Kurt25 -- also many "designed for Windows 10" brand-name computers have the Microsoft product-key embedded in the motherboard.  So, the Windows Installer can extract this key, and will use it, without any active Internet connection.

 

HP Recommended

Hello

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

https://support.hp.com/ph-en/product/hp-pavilion-510-p000-desktop-pc-series/10734566/model/11715774/...

 

You can try several things in order to try to recover your data,

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/


you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance



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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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I hope it is imbedded in the computer as someone stated. The last time I recovered an HP computer there were recovery discs. This was a long time ago!  It would be excellent if it would activate windows when a new HD is installed. I guess I will have to try and find out.  I can't accept a solution until I know it works. I'll update this thread when the problem is solved. 

HP Recommended

Read all my answer @Kurt25 
I can almost tell you that you should have no problem activating

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/PC-Stuck-at-quot-Preparing-Auto...

 

Solved: Re: Windows key lostdue to hard drive failure - HP Support Community - 8206746

 

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HP Recommended

@Kurt25 --  It would be excellent if it would activate windows when a new HD is installed. I guess I will have to try and find out.  I can't accept a solution until I know it works.

 

Yes, to repeat, for brand-name (HP, Dell, Lenovo) computers that are "designed for Windows 8" (or for Windows 10), the product-key is embedded in the motherboard.

Further, if you "activated" Windows 8 (or Windows 10), that process sent your product-key to Microsoft.

Reinstalling Windows onto an "almost-the-same" computer (different disk-drive) will cause the Windows Installer to "call home" to retrieve the product-key, and the Installer will use the product-key to activate.

 

Microsoft indicate that if you make "too many" changes to an activated computer (RAM, network adapter, motherboard, disk-drive, CPU, CD/DVD) then you no longer have the "same" computer, and activation will not be successful.

 

HP Recommended

hi

sorry personally I do not understand your answer, the solution has been given to you..
here, you indicated a link with recovery under windows 7
https://support.hp.com/rs-en/document/c01950054

 

""

Product: HP Pavilion Desktop - 510-p030
Operating System: Microsoft Windows 10 (64-bit)

The hard drive failed completely. I have no backups of any kind. I need to recover the OS and re register windows. I don't have my product key available. I only have my tower. How can I fully recover my computer after replacing the hard drive? "

For windows 10 ..

 

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

 

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@Emanuel13 wrote:

I got my solution here you can check it out https://support.hp.com/rs-en/document/c01950054/Myhdfs


Strange -  The URL contains a link to Harley Davidson financial services,.  You should consider getting a BMW.

BeemerBiker_0-1645191759378.png

 

 

A restore to windows 7 can be a problem as discussed here Microsoft has removed apps needed to run the still free upgrade to windows 10.  You will have to find apps such as visual c runtimes, service pack 2, newer Internet explorer and others just to be able to tun the upgrade.  Best is to use a ISO of windows 10 as described earlier by the other volunteers.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

https://support.hp.com/ph-en/product/hp-pavilion-510-p000-desktop-pc-series/10734566/model/11715774/...

Operating System
  • Microsoft Windows 10 Home High End (64-bit)

what is described in the link is not applicable @BeemerBiker here

You either have the option of creating a windows 10 recovery kit originally, if this has not been done, hard drive out of order, no longer possible
Either the possibility of using cloud recovery, if the computer is compatible
or use the microsoft media!
optionally, pay for a factory recovery kit, from hp, or a third party
the user should not be able to use a windows 7 recovery kit

 

Obtaining PC recovery USB drives or discs

Software Recovery Options (Windows 10)

that' s  all 

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