Hard drive SMART check : failed

[Cshumaker]

Need help hard drive failure I'd 9GE7WK-810ASR-GXPSLK-60E203 is there any way to fix this problem

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

9GE7WK-810ASR-GXPSLK-60E203

OK

0000000000

12/11/21

301

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

The usual way to fix the problem is to replace the hard drive and reinstall the operating system.

If you can still get into Windows, back up any files you need to save onto a portable hard drive.

You can try running the checkdisk utility and see if it will repair the drive.

If you can't get into Windows, you will have to install a new drive.

Below is the link to the service guide, where you can find the hard drive removal and replacement procedure.

 Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

[Prométhée]

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this

https://support.hp.com/us-en/product/hp-pavilion-22-a100-all-in-one-desktop-pc-series-touch/8499728/...

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
•  Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

possibly see if you can replace HDD with SSD

see here what a disk builder says about SMART error

https://www.seagate.com/support/kb/my-system-reported-a-smart-error-on-the-drive-184619en/