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HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (32-bit)

My computer is an HP 15 Notebook with a product ID number of j9m 35 VA# Aba and it is throwing a failure ID of 9 C 6 c a r k – 7 8 G 6 g 1 – m fpv7A-608S03 and running the the HP Smart check it's saying a processor check past and the hard drive failed and then it says hard disk 1 301

1 REPLY 1
HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!

‌‌ @itsmyname  : 😎
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
HP 15-f033wm Notebook PC Product Specifications

HP 15 Notebook PC - Maintenance and Service Guide

 

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)


if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

Before that someone  tell you the same story for the umpteenth time
You will most certainly need to change the system disk
this is for troubleshooting, it may not work at all, the drive may crash suddenly then

 

for data

You can try a bootable cd / dvd type live cd (linux)

 

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/


you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance




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