• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-05-2020 05:14 PM

HP Recommended
Product: HP Desktop tower 251-a123wb

I replaced the hard drive in my desktop computer. Powering on the computer I receive a message in a blue screen Boot device not found. Please install an operating system on your hard disk. Hard Disk (3FO). I have ran a quick test on the new hard drive and it passed. Any help will be so much appreciated. I'm learning. 

1 REPLY 1

‎05-06-2020 08:30 AM

HP Recommended

Hi:

 

Hard drives do not come any operating system or software included.

 

Do you have a way to install W10?

 

If not, using another windows PC, you can make bootable W10 installation media using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-251-Desktop-PC-series/8499652/model/8888621

 

Or you can order W10 recovery media from HP at the link below...

 

https://support.hp.com/us-en/mediaorder/HP-251-a100-Desktop-PC-series/8499652/model/8888621/software...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.