Help with a Elite Mini 800 G9

[papaku]

I bought a used Elite Mini 800 G9 Desktop PC. The previous owner had reinstalled Win 11. But now when I went to enter the BIOS, it is locked with a password. I have been trying to get hold of the owner for 2 weeks without success.

And have also tried to follow the guides to reset the password. Ex: Remove the cmos-battery and hold the power button for at least 30 seconds then leave it without power for at least 30 minutes. Same with removing a jumper that I can't find on the motherboard. But none of these have worked.

So what do I do to reset the BIOS password?

[BeemerBiker]

Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

You need to contact an HP agent and explain the problem, or take the PC to an HP authorized repair center.

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