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How do I recover my HP laptop computer?  It was just hijacked. 

1 REPLY 1
HP Recommended

Assuming the "hijacked" PC still operates, you can either remove the hard drive and install a new one. Then reinstall Windows and use a better anti-virus software to prevent that from happening again.

Or explain just how this happened to make you suspect it was "hijacked".   Details please.


I'm not an HP employee.
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