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HP Recommended
HP Slim Desktop PC S01-pF2000i (52Z16AV)
Microsoft Windows 10 (64-bit)

I have contacted an hp agent so he told me that my PC's operating system is corroded and asked me to download window 10 on a usb from a different pc he told me that he'll call me tomorrow for the further processing but he didn't 

2 REPLIES 2
HP Recommended

Perhaps the HP agent suggested the HP Cloud Recovery Tool

https://support.hp.com/gb-en/document/ish_4511095-4511141-16

Or maybe the Microsoft Media Creation tool

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.


I'm not an HP employee.
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HP Recommended

Method 2. Boot your computer in Safe Mode.
Method 3. Rebuild BCD with the Command Prompt.
Method 4. Disable Automatic Repair at boot.
Method 5. Run the Fixboot and Chkdsk commands.
Method 8. Restore the Windows Registry.
Method 9. Reset or Refresh Windows 10.

 

Regards,
John

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