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Locked

‎10-03-2022 04:08 PM

HP Recommended
Product: HP ENVY 23-d027c TouchSmart All-in-One Desktop PC
Operating System: Microsoft Windows 10 (32-bit)

I recently had issues with my printer not communicating with my desktop and my laptop, so I replaced it.  Still had issues and installed a new printer with my laptoip.  In the process I set up new passwords with Microsoft and lost access to my user account on my desktop.  I forgot my admin password, How do I reset a forgotten admin user password on HP Envy 23? 

Category:
1 REPLY 1

‎10-03-2022 04:14 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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