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HP Recommended
HP All-in-One - 20-c424
Microsoft Windows 10 (64-bit)

I need to get hp processor and bios updates for windows 11

1 REPLY 1
HP Recommended

Hi:

 

Your PC's processor is not supported for W11 as it is not on the list of supported AMD processors.

 

Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs

 

The processor cannot be upgraded since it is an integral part of the motherboard.

 

HP 20-c424 All-in-One Desktop PC Product Specifications | HP® Customer Support

 

There are no drivers or BIOS updates for W11 on your PC's support page.

 

HP All-in-One - 20-c424 Software and Driver Downloads | HP® Customer Support

 

You can't make any upgrades to your PC that would allow it to pass the hardware checks to upgrade to W11.

 

However, you can upgrade to W11 on your PC as is by reading the info at the link below...

 

Solved: Upgrade CPU Intel 7 to intel 8 - HP Support Community - 8300175

 

 

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