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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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04-15-2022 12:29 PM
Hi:
Your PC's processor is not supported for W11 as it is not on the list of supported AMD processors.
Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs
The processor cannot be upgraded since it is an integral part of the motherboard.
HP 20-c424 All-in-One Desktop PC Product Specifications | HP® Customer Support
There are no drivers or BIOS updates for W11 on your PC's support page.
HP All-in-One - 20-c424 Software and Driver Downloads | HP® Customer Support
You can't make any upgrades to your PC that would allow it to pass the hardware checks to upgrade to W11.
However, you can upgrade to W11 on your PC as is by reading the info at the link below...
Solved: Upgrade CPU Intel 7 to intel 8 - HP Support Community - 8300175