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DaherOsman
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Message 1 of 2
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How to lookup Failure ID codes?

HP Recommended
hp pavilion all in one touchscreen
Microsoft Windows 10 (64-bit)

I need help .  My desktop All in One Hp pavilion display :

   Short DST : Failed

Failure ID ; RGAPHR-8GEA18-GXPT6K-60RT03

 

1.  My Product Name is Hp Pavilion All in one  and Product ID or SKU Number is  X6F82AAR ABA

2. Operating System installed  IS  Window 10    64GB

3. Error message 
Short DST : Failed
Failure ID ; RGAPHR-8GEA18-GXPT6K-60RT03


4. Any changes made to your system before the issue occurred 

 Power Failure 

1 REPLY 1
Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

 

Below is the link to the service manual for your PC, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05158393

 

After you replace the hard drive, you can reinstall W10 for free by making a bootable USB installation flash drive using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 installs, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-27-a100-all-in-one-desktop-pc-series/12...

 

Or you can order W10 factory recovery media for your PC from the above support page link, last item on the page.

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