09-21-2019 11:48 AM
I'm trying to update the firmware using HP Support assist, after system reboot its asking for BIOS admin password which i don't know. I tried pushing the yellow button in the motherboard and assembled back. when i started it was saying to reset the time because the RTC battery power was lost. but windows booted normally and the clock was set automatic. I tried again the firmware update still no luck its demanding BIOS admin password.
09-21-2019 09:21 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.