-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Hp Recovery tool Failed

Create an account on the HP Community to personalize your profile and ask a question
07-12-2024 08:43 PM
Hp Recovery Failed
[19:20:16.95] ------------------------------------------------------------
[19:20:16.95] [Fri 07/12/2024]
[19:20:16.96] Windows has detected critical error and has triggered ErrorHandler.cmd.
[19:20:16.96]
[19:20:16.96] Possible cause[s]:
[19:20:16.96] - got critical error during Specialize-Pass.
[19:20:16.96] Check [C:\Windows\Panther\setupact.log] for this case.
[19:20:16.96] - got critical error during Audit-Pass.
[19:20:16.96] Check [C:\Windows\Panther\UnattendGC\setupact.log] for this case.
[19:20:16.96] Check [C:\SYSTEM.SAV\Util\Install.log] for this case.
[19:20:16.96] - got critical error during SysPrep.
[19:20:16.96] Check [C:\Windows\System32\Sysprep\Panther\setupact.log] for this case.
[19:20:16.96]
[19:20:16.96] ------------------------------------------------------------
[19:20:16.96]
[19:20:16.96] No Memory dump found....
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
LastBootSucceeded REG_DWORD 0x1
[19:20:16.96] Bootup normally...
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
LastBootShutdown REG_DWORD 0x0
[19:20:16.98] Previous Shutdown had problem...
[19:20:16.98]
[19:20:16.98]
[19:20:16.98] you might be able to find some info from
[19:20:16.98] Event log file[s]
[19:20:16.98] INSTALL.log
[19:20:16.98]
[19:20:16.98] ------------------------------------------------------------
[19:20:16.99]
[19:20:16.99] [C:\SYSTEM.SAV\Result.ini]
[Results]
Version=1.00
ErrorNumber=953
MESSAGE=PASS2_OSUPDATE_PI[19:20:16.99] ------------------------------------------------------------
[19:20:17.04] [PANIC.cmd] has been called at non-WinPE environment.
[19:20:17.04] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[19:20:18.70] [PANIC.cmd] going to reboot Windows...
please help