-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- I can't install this update 2018-05 Windows 10 Update Versio...

Create an account on the HP Community to personalize your profile and ask a question
02-17-2025 03:06 PM
I can't install this update 2018-05 Windows 10 Update Version 1607 for x64 based systems (KB4132216).
My laptop suggests that I should remove the BIOS (HP PAVILION BIOS version F.41-09/19/2016).
I'd just prefer to update it.
Please help me. I'll be grateful for any real help.
Solved! Go to Solution.
Accepted Solutions
02-18-2025 08:56 AM - edited 02-18-2025 09:13 AM
Greetings @Fe7561
My pleasure.
Yes, you want to install W10 22H2.
You can get the W10 image and create USB installation media by using this Microsoft Site.
Back up data if there is anything of value on the current OS drive before installing W10.
You could also try a W10 in-place upgrade but I'm guessing the current OS is pretty messed up. The W10 upgrade might fail.
Check System Files to see how the current W10 OS looks:
Open an Admin command prompt as follows:
Open Search then enter "command prompt". Right-click on the search result.
Select "Run as Administrator".
Enter the following commands, one at a time. Wait for each command to complete before running the next command.
DISM.exe /Online /Cleanup-image /Restorehealth note: the PC must be connected to the network when using the DISM command.
Enter the next command to verify system files are okay.
sfc /scannow
Try a W10 in-place upgrade if system files are okay.
You might be able to clean install W11 on your PC. Let me know if you're interested. No way to predict how a W11 install will go on older hardware.
A different Forum member can give you tips to install W11 on unsupported hardware. I'll send an invite to this Forum member if you want to try W11.
Regards
02-17-2025 08:28 PM
Hi @Bill_To
I haven't used this laptop between 2018-2025.
I decided to restore it and I didn't know what you're mentioning.
Bill, Do you suggest I change the current operating system to W10 22H2?
thank you for your support
02-18-2025 08:56 AM - edited 02-18-2025 09:13 AM
Greetings @Fe7561
My pleasure.
Yes, you want to install W10 22H2.
You can get the W10 image and create USB installation media by using this Microsoft Site.
Back up data if there is anything of value on the current OS drive before installing W10.
You could also try a W10 in-place upgrade but I'm guessing the current OS is pretty messed up. The W10 upgrade might fail.
Check System Files to see how the current W10 OS looks:
Open an Admin command prompt as follows:
Open Search then enter "command prompt". Right-click on the search result.
Select "Run as Administrator".
Enter the following commands, one at a time. Wait for each command to complete before running the next command.
DISM.exe /Online /Cleanup-image /Restorehealth note: the PC must be connected to the network when using the DISM command.
Enter the next command to verify system files are okay.
sfc /scannow
Try a W10 in-place upgrade if system files are okay.
You might be able to clean install W11 on your PC. Let me know if you're interested. No way to predict how a W11 install will go on older hardware.
A different Forum member can give you tips to install W11 on unsupported hardware. I'll send an invite to this Forum member if you want to try W11.
Regards
02-26-2025 04:00 PM
Hello @Paul_Tikkanen & @Bill_To
I was able to solve the problem, but it resulted in a series of steps that went beyond just installing W10 22H2.
This is what I did:
1.a Visit https://www.microsoft.com/en-us/software-download/windows10
1.b Download The Update Assistant
Error Detected: 0xc1900209
2. Fix error 0xc1900209
Solution: Run the StartComponentCleanup option through Task Manager. To do this, I have used a tutorial.
Tutorial: https://www.youtube.com/watch?v=EQdflrxKHa4
Error Detected: 0x80070002
2. Fix error 0x80070002
Solution: Run the Windows Update troubleshooter
Tutorial (in spanish): https://support.microsoft.com/es-es/windows/solucionar-problemas-de-actualizaci%C3%B3n-de-windows-18...
PS: I didn't make a backup because I didn't need it
3. Run the Windows Update troubleshooter to check that there are no errors
4. Update HP PAVILION BIOS version F.54
Link to BIOS v.F.54
Info: https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97106.html
Exe: https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97106.exe
Thanks to: @Paul_Tikkanen
4. Run the StartComponentCleanup option through Task Manager to check that there are no errors
5. Download and install Windows 10 v. 20H2
Thanks to two good men: @Paul_Tikkanen & @Bill_To