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‎12-31-2019 07:59 PM

HP Recommended
Product: HP Pavilion Gaming Desktop 790-0021

I got to the recovery  settings by using a usb windows 10  Rebooter by can't reset my PC it will only let me shut it down  I don't know what to do and I'm just stuck and their recovery setting

1 REPLY 1

‎01-01-2020 03:48 AM

HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

ESC and then F9 for a Boot Menu.

https://www.microsoft.com/en-us/software-download/windows10

 

W8 Repair.pngRecovery Reinstall.png

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