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HP Recommended
HP Pavilion Desktop - 570-p094
Microsoft Windows 10 (64-bit)

I got an error message on my desktop computer.  The computer kept crashing  (blue screen) but immediately rebooting.  I ran the diagnostic tests and got an eroor message.  Does anyone know what this error is and what I need to do to fix it?  Thank you!

Here is the error:

 GGAE6F-8T6B8X-XD4CRF-60QU03

3 REPLIES 3
HP Recommended

hi

Hello

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

https://support.hp.com/au-en/document/c05735267

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

If using the HP diagnostics, the Test Logs have detailed info

 

BeemerBiker_0-1665766272600.png

 

BeemerBiker_0-1665766342520.png

 

 

what not, then  what diagnostic was run?


I am a retired Principal Analyst, and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

@BeemerBiker there is no other solution than what I have already indicated the error code indicates a failure of the disk

 

GGAE6F-8T6B8X-XD4CRF-60QU03

Hard Disk 1 Quick Test Failure

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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