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Maxthepc
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Message 1 of 2
228
Flag Post

I have not received my order and I can not get hp to answer me.

‎01-13-2021 04:58 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Can anyone in customer service contact me about my order. I was told to make a clam with fedex and go file a police report in the middle of a pandemic. I did everything they asked and now I have yet to receive any follow up and I get a run around when I call in.  Please help.  This has been happening since December. 

1 REPLY 1
MatheusH
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Message 2 of 2
Flag Post

‎04-26-2021 07:00 AM

HP Recommended

Hey @Maxthepc ,

Thanks for reaching out!

I've escalated your case to an appropriate team within HP.

Soon you'll be contacted, to proceed with the correct process. 

I work on behalf of HP.
HP Support Community Moderator
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