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Message 1 of 2
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I have problems with UEFI firmware settings (the restart button).

HP Recommended
HP Pavilion Gaming Desktop 790-00xx
Microsoft Windows 10 (64-bit)

I am try to go to the UEFI firmware settings in advanced startup (restart button). When I click it, my monitor turns off and my computer is on but my monitor is off. Nothing really happens for at least 5 minutes so I force shutdown my computer. In my HP support assistant application it says there is a BIOS update available and its labeled as important. However, when I try updating it says on the action log that the installation failed. I tried it 3 times in total. Please help.

HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
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HP Recommended

@Jack_Banner Welcome to HP Community!


I understand that you are facing the UEFI firmware settings issue.


Do not worry. I will try to fix the issue.


Please click the below link to download the latest UEFI.



Please click the below link to download the BIOS.


Please let us know the result.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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