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- Re: I have purchased an HP elite computer and it does not co...

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10-03-2025 02:35 PM
I get the following on my monitor "Input signal not found" I can do a hard reboot and then the signal is found. However, if I leave for a few minutes, I will get the same message again. I have changed HDMI cables and that does not fix it, so I know it is not the cables. How do I fix it take the computer back to SAMS?
Solved! Go to Solution.
Accepted Solutions
10-03-2025 02:59 PM - edited 10-03-2025 03:03 PM
First try a quick reset
Win + Ctrl + Shift + B to restart the graphics driver.
If that does not work then try disabling fast start.
Disable Fast Startup:
- Open the Run dialog box by pressing Win + R.
- Type powercfg.cpl and press Enter to open Power Options.
- Click on "Choose what the power buttons do" on the left.
- Select "Change settings that are currently unavailable".
- Uncheck the "Turn on fast startup" option and save your changes.
Fast start loads a image of the OS that might be corrupted. It will load the exact corrupted image every time unless you disable fast start, make sure all is ok, then re-enable it.
see if there is OS corruption
Click here for repair instructions.
It would be useful to know your exact PC model.
Let me know if still a problem.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-03-2025 02:59 PM - edited 10-03-2025 03:03 PM
First try a quick reset
Win + Ctrl + Shift + B to restart the graphics driver.
If that does not work then try disabling fast start.
Disable Fast Startup:
- Open the Run dialog box by pressing Win + R.
- Type powercfg.cpl and press Enter to open Power Options.
- Click on "Choose what the power buttons do" on the left.
- Select "Change settings that are currently unavailable".
- Uncheck the "Turn on fast startup" option and save your changes.
Fast start loads a image of the OS that might be corrupted. It will load the exact corrupted image every time unless you disable fast start, make sure all is ok, then re-enable it.
see if there is OS corruption
Click here for repair instructions.
It would be useful to know your exact PC model.
Let me know if still a problem.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it