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- I just got a new HP pavilion laptop 14-ce3xxx and I'm unable...

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09-16-2020 11:46 AM
I just got a new HP pavilion laptop 14-ce3xxx and wanted to install Ubuntu on it as it came with Windows 10 Home. But when I get an error asking me to disable RST before I can proceed and I can't find an option to disable RST in the BIOS setup. Please help me if you know how to go about this.
09-16-2020 12:11 PM
I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.
IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support with issues with Linux is to contact the support forum of the distro you are using.
Since you are using Ubuntu, go here: https://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP
09-16-2020 06:12 PM
Then if your intent was solely to use Linux, you should have gone to the Ubuntu forums BEFORE you made the purchase because folks there could have provided you information on laptops that are compatible with Ubuntu.
I've been using Linux distros for well over ten years and the best sites for Linux information are the different distro support forums -- not forums from the OEM manufacturers.
I am a volunteer and I do not work for, nor represent, HP