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‎06-26-2025 09:53 AM

HP Recommended

1000000021.jpg

Please some one help me 

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3 REPLIES 3

‎06-27-2025 04:18 PM - edited ‎06-27-2025 04:30 PM

HP Recommended

Greetings @viveksingh45 

 

Welcome to the HP Forum.

 

I do not know what the screen shot error message in your post means.

 

Correct me if I am wrong. But it looks like you are trying to run a HP Cloud Recovery within Windows?

 

The HP Cloud Recovery process runs by booting to a minimum 32 GB USB flash drive containing the HP factory operating system image.

 

HP Cloud Recovery instructions can be reviewed at this Site.

 

Regards

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‎06-28-2025 12:52 AM

HP Recommended

This is the exact Error which i am getting during recovery processThis is the exact Error which i am getting during recovery process

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‎06-28-2025 12:24 PM - edited ‎06-28-2025 12:30 PM

HP Recommended

Greetings @viveksingh45 

 

Maybe a different Forum member can assist if you are getting this error when trying to create a HP Cloud Recovery drive.

 

I don't think you can perform a HP USB Cloud recovery within an active Windows session.

 

A cloud recovery needs to be done outside of Windows.

 

To do a HP Cloud Recovery you need to boot to the 32 GB USB Cloud Recovery stick you previously created per the steps at the HP site link in my first response.

 

Regards

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