• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

Im facing this error while installing the windows 11 I installed the drivers from hp's official website by putting the serial number of my pc and followed the steps but still facing this error. 

20240616_145355.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If your PC has an Intel 11th gen or newer processor, see if this works:

 

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and if those are the right drivers Windows should find the drive and install.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

If your PC has an Intel 11th gen or newer processor, see if this works:

 

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and if those are the right drivers Windows should find the drive and install.

 

 

HP Recommended

Thank you for the folder I tried uploading and loading the drivers and followed the steps above but still the same error in fact, no drivers are working.

HP Recommended

You're very welcome.

 

Unfortunately, I don't have any other suggestions for you to try.

 

The drivers I attached are good for PC's with the Intel 11th - 13th generation core processors:

 

Solved: Couldn't find media driver to install Win 10 Pro - HP Support Community - 9097520

 

Solved: Controller driver for windows installs ? - HP Support Community - 9089944

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.