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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- I'm unable to install storage drivers for the windows instal...

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06-16-2024 03:37 AM
Im facing this error while installing the windows 11 I installed the drivers from hp's official website by putting the serial number of my pc and followed the steps but still facing this error.
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Accepted Solutions
06-16-2024 06:19 AM
If your PC has an Intel 11th gen or newer processor, see if this works:
I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next and if those are the right drivers Windows should find the drive and install.
06-16-2024 06:19 AM
If your PC has an Intel 11th gen or newer processor, see if this works:
I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next and if those are the right drivers Windows should find the drive and install.
06-16-2024 09:55 AM
You're very welcome.
Unfortunately, I don't have any other suggestions for you to try.
The drivers I attached are good for PC's with the Intel 11th - 13th generation core processors:
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