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Locked

‎02-24-2024 02:32 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My desktop is not showing anything on the screen. if i press the home key, it will show a dark screen and return to the normal blank screen. the taskbar icons are showing but if you take the cursor there, it will be loading or rolling without stopping. attempts to restore the desktop requires a password and my system was not setup with a password.

please, what can i do to solve this problem?

1 REPLY 1

‎02-24-2024 10:32 AM

HP Recommended

According to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


Therefore, we are unable to assist you with this.



I am a volunteer and I do not work for, nor represent, HP
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