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- I need help installing a new clean 4 tb hard drive in window...

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06-22-2020
02:12 PM
- last edited on
06-22-2020
02:22 PM
by
Cheron-Z
I need help installing a new clean 4 tb hard drive in windows 10. I can't get to disc management to install hard drive. Thank you.
06-22-2020 02:39 PM - edited 06-22-2020 02:44 PM
Some basic questions are what is the exact model number (not the product number), as it would be of benefit to lookup the internal specs.
1) Do you have an existing HD that worked in this unit?
2) A 4TB drive is an issue. Some good reading on the issue.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
06-22-2020 03:59 PM
I believe your customer has answered your question in a new thread :
AS PER YOUR INQUIRY, NO THE OLD HD IS NONOPERATIONAL & PARTITIONING DRIVE IS FINE OK
I am not 100% sure what is going on so I did not merge that thread with this one...
He does seem intent on posting the serial number but has not posted the product number of the computer.
Moderators will continue to remove the serial number for any thread.
The following may help you find the product number (exact model) of the computer:
Finding your Product Name, Product Number, or Serial Number
Please do NOT post the serial number.
If the questions are related / same subject, you may answer questions using "Reply" instead of creating a new thread.
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06-22-2020 04:23 PM - edited 06-22-2020 08:39 PM
Then you need to read item # 2. Also please state your exact model number, example hp19-2113w.
If you will not answer the question, I will refrain from responding. I can not assist someone that refused to answer the most basic question.
If you want to simplify your install, use a 2TB HD, and do not pre-format it. Let WIN 10 find and set the drive up.
Typical.
Now he is multi-posting:
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.