cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
WisebornJ
New member
1 0 0 0
Message 1 of 2
152
Flag Post

I need password to access my desktop with system disable code [i 84712065]

‎01-17-2020 02:46 AM

HP Recommended
Product: 15-ay053nr
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone my hp notebook with model 15-ay053nr just started asking for administrator password/Power on password which I have I not set. I somehow managed to go to the desktop and tried updating the bios with sp98131.exe. After the update the notebook ceases to boot at all with the bios update repeating and also the password issue still exist. When I tried entering anything into the space provided by three attempts I get system disable code [i 84712065] any help Please?

1 REPLY 1
kevin-t
Retired
Retired
20,511 15,846 324 971
Message 2 of 2
Flag Post

‎01-17-2020 08:00 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation