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HP Recommended
HP DC 5800
Microsoft Windows 10 (64-bit)

I have received error messages from Microsoft telling me that I need to change the partition settings. Before doing so, I need to make a recovery disc, but my PC does not have a cd burner in it. I have a Dell with a cd burner...can I hook up the Dell to the HP so I can burn the recovery dsc or not ?? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> Here is the message I receive when the PC tries to update to the latest version of W10, version 1709 - 

> Windows 10 couldn't be installed; we couldn't update the system reserved partition;

> the computer will then try to clean up (files ?? ) .

> I get these messages every day, so I may have to downgrade to W7,

> or just stay the course and keep an eye on Windows Defender to make sure it keeps out the unwanted.

 

A simple option is:

 

1. purchase a new disk-drive, of equal or larger capacity than the current disk-drive;

2. if you purchased a SEAGATE disk-drive, there is free "disk-cloning" software on their web-site.

If you purchased a WESTERN DIGITAL disk-drive, there is free "disk-cloning" software on their web-site.

3. Download and install this software.

4. Shutdown your computer, and connect the new disk-drive as a secondary disk-drive.

5. Start your computer, and run the software.

6. As it copies, you will have the opportunity to "resize" each partition.  Obviously, increase the size of that System Reserved partition.  If necessary, reduce the size of other partitions.

7. After the copying completes, shutdown.

8. Disconnect the current disk-drive.

9. Boot from the new disk-drive.

 

All your personal files & application software will have been copied.

 

Then, that '1709' update should apply, without incident.

 

You have also replaced an "out-of-warranty" disk-drive with a newer/faster/larger disk-drive. :generic:

 

 

View solution in original post

9 REPLIES 9
HP Recommended

@Spikey58

 

Hello;

Allow me to welcome you to the HP forums!

 

You have several different issues to address ...

 

First, Windows 10 is way too big to fit on a CD, or even, after installation, on a single DVD -- so there is no simple Recovery Disk you could make, even if you had a DVD burner.

 

Second, no, you can not hook another PC to yours to use its disk burner.

 

Third, please provide the error messages that MS is generating, because you should not have to mess with changing partitions.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thank you, Mr Wood, for your responses. I will post again when I get the info that MS shows. I can tell you that every day, I will get a pop up window that reads "your device needs the latest security updates"...the pc will try to perform the updates, but always will show an error message.

HP Recommended

Hi

 

You should have a recovery strategy, that is a DVD(s) or USB with the Operating System on.

 

HP Recovery Media Creation.png

 

Hooking up to your Dell is not necessary, if you can make and use the USB option, the recovery area is hidden and the Dell would not see it.

 

Your personal Data can be backed up or moved to the Dell for protection.

 

If you download and run Belarc Adviser it will give a list of missing updates, and along with the error message from Microsoft it may be possible to sort this out.  Please post as much info as you can.

 

Please also run MalwareBytes if you can.

 

 

HP Recommended

Hi CF4,

No I don't have a CD or a USB. My PC came with WVista, which I upgraded to W7, then to W10. The purpose of trying the Dell was to burn the CD I need. I also do not have the items as shown in the black box you posted - the HP update, connected drive, and so on. Thanks for trying.

HP Recommended

> My PC does not have a CD burner in it.

> I have a Dell with a CD burner...can I hook up the Dell to the HP so I can burn the recovery disc?

 

As the Other Person states, one CD-recordable disk does not have the capacity to burn the required files.

 

But, if you are trying to run the utility program on your computer, you have a possibility:

 

1. The two computers need to be connected to the same router (if they both have Internet access at the same time, they are connected to the same router).

 

2. On the DELL, enable "File and Printer Sharing".

 

3. On the DELL, choose to "share" the DVD device.

 

4. On the HP, connect, over your home network, to the "shares" on the DELL.  One of those "shares" will be the DVD device.

 

5. As a test, put some CD/DVD media into the drive on the DELL, and see if you can read the media, "across the network", from the HP.

 

6. If you're good, then run the Recovery Creator software on the HP, and direct it to write to "shared" device.

 

 

 

 

HP Recommended

Update to the need to change the partition.......

 

Here is the message I receive when the PC tries to update to the latest version of W10, version 1709 - 

Windows 10 couldn't be installed; we couldn't update the system reserved partition; the computer will then try to clean up (files ?? ) .

 

I get these messages every day, so I may have to downgrade to W7, or just stay the course and keep an eye on Windows Defender to make sure it keeps out the unwanted

HP Recommended

Hi

 

Just use your Dell and visit - https://www.microsoft.com/en-us/software-download/windows10
(http://www.thewindowsclub.com/install-windows-10-from-usb)

 

Use the Creator tool to make a Repair/Recovery/Rebuild/Re-Install USB or DVD or Both.

 

You have backups I understand, boot and install the MS creator version of W10.

 

 

HP Recommended

> Here is the message I receive when the PC tries to update to the latest version of W10, version 1709 - 

> Windows 10 couldn't be installed; we couldn't update the system reserved partition;

> the computer will then try to clean up (files ?? ) .

> I get these messages every day, so I may have to downgrade to W7,

> or just stay the course and keep an eye on Windows Defender to make sure it keeps out the unwanted.

 

A simple option is:

 

1. purchase a new disk-drive, of equal or larger capacity than the current disk-drive;

2. if you purchased a SEAGATE disk-drive, there is free "disk-cloning" software on their web-site.

If you purchased a WESTERN DIGITAL disk-drive, there is free "disk-cloning" software on their web-site.

3. Download and install this software.

4. Shutdown your computer, and connect the new disk-drive as a secondary disk-drive.

5. Start your computer, and run the software.

6. As it copies, you will have the opportunity to "resize" each partition.  Obviously, increase the size of that System Reserved partition.  If necessary, reduce the size of other partitions.

7. After the copying completes, shutdown.

8. Disconnect the current disk-drive.

9. Boot from the new disk-drive.

 

All your personal files & application software will have been copied.

 

Then, that '1709' update should apply, without incident.

 

You have also replaced an "out-of-warranty" disk-drive with a newer/faster/larger disk-drive. :generic:

 

 

HP Recommended

Thank you to all that provided info for me. Looks like I will need to get a USB in order to complete what Windows is trying to do. Have a great day 🙂

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