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HP Recommended
[Personal Information Removed]

Product number X7T78UA#ABA

Message code internal battery 601 low

Laptop will not restart. Is there any way to save it? 

 

1 REPLY 1
HP Recommended

Is this your computer: HP Notebook - 15-ba009dx Product Specifications | HP® Customer Support

 

If so, then a certified computer technician can disassemble the laptop computer, and can replace the battery, to "revive" your computer.

 

 

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