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CTO_panic_issue
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Message 1 of 2
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I tryed to reset my Desktop so i reset to factory reset, but after that my machine crash.

‎03-25-2020 02:51 PM

HP Recommended
Product: Hp Desktop 510-p127c
Operating System: Microsoft Windows 10 (64-bit)

I tried to reset my desktop to factory restore, but the factory restore did not completed it start crashing multiple time. then I order the "16G USB - Windows 10 64-bit Recovery Kit" from Hp.com. 

Now again tried to recover using HP USB Recovery kit and run for about 2 hours and got another error and the error is as below

 

There might be unexpected reboot during [Windows setup].

The process will cause CTO panic

because the image might not be normal now...

 

now the system stop there and try multiple time and got the same error. Please Help

 

1 REPLY 1
PiterGeek
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Message 2 of 2
Flag Post

‎03-27-2020 12:27 AM

HP Recommended

Going on the information at another HP forum thread. 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-issue-unexpected-reboo...

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