Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

I want to install a genuine HP OEM operating system

HP Recommended

The customer has purchased a Free DOS computer. They want to install a genuine HP OEM operating system. Can Ihelp this customer?

Level 16
Level 16
4,845 4,779 530 2,077
Message 2 of 3
Flag Post
HP Recommended

It is not possible !
An OEM version is a preinstalled version, at HP.
Hp does not provide OEM version separately!
If you want to install another version than the one in place, you must buy a new microsoft license


Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

0 Kudos
Level 15
Level 15
10,824 10,820 1,008 3,048
Message 3 of 3
Flag Post
HP Recommended

That seems to conflict with buying the computer with  Free DOS OS instead of with a genuine HP OEM operating system.

The point of buying the computer without the HP version of Windows is pointless if that would be the case.  Only option now is to install Windows as a retail purchase.

I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation