• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-07-2020 02:27 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a new HP ENVY computer and my files are on a Lenovo LaVieZ computer. I want to know how to transfer my docs, music and other data from the old computer to my new HP computer. Thanks for advice.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2020 04:11 PM

HP Recommended

Hello; if you have an external hard drive (or USB key), the easier solution is copie/paste you data from your Lenovo to your external media, and copie/paste from your external media to your HP Envy.. 

In "this PC", go to your username's folder, and you can right clic on "documents" for example" for copy all your documents folder. 

 

If you have other questions please tell me. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-07-2020 04:11 PM

HP Recommended

Hello; if you have an external hard drive (or USB key), the easier solution is copie/paste you data from your Lenovo to your external media, and copie/paste from your external media to your HP Envy.. 

In "this PC", go to your username's folder, and you can right clic on "documents" for example" for copy all your documents folder. 

 

If you have other questions please tell me. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No

‎01-07-2020 05:09 PM

HP Recommended

@Jaybeth 

To move the Settings, you should look into CloneApp -- as it is the best free tool out there for this.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.