cancel
Showing results for 
Search instead for 
Did you mean: 
Taz8
New member
1 0 0 0
Message 1 of 2
163
Flag Post

IRQ Test Failure

HP Recommended
HP Pavilion All-in-one

My HP All-in one failed a IRQ test Diagnose states "Communication problem between the network port and system board. The card may need to be replaced or the system board  may need to be repaired."

No warranty left is this hard to fix myself or should I buy new computer?

1 REPLY 1
Grzwacz
Level 12
Level 12
6,774 6,758 638 1,526
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Please provide the product number  only to check your PC's specifications.

 

An Ethernet network card (a wired network connection) is integrated in the motherboard (MB). This failure would require replacing the MB if the component has failed and you need a wired connection to your network. Probably not worth the cost if your PC is out of warranty.

 

A wireless network card failure could be replaced if this hardware is not integrated into the MB. You could also use an external USB WIFI dongle to connect to your network if you don't want to replace the internal discrete WIFI adapter or the integrated Ethernet adapter has failed.

 

Regards

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation