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- IRQ test failed

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01-22-2018 01:04 PM
Hi @kasellis
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I understand that you ran the Diagnostic Test and IRQ Test Failed with an error code.
This is a Hardware issue. Please contact our Phone Support for Service Options.
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.
Thank you.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee
01-29-2018
02:53 PM
- last edited on
01-29-2018
02:58 PM
by
kevin-t
After running the HP PC hardware diagnostics in my pc it responded that the IRQ test and ROM test failed but there's no code given to it.
Product Name-HP Notebook
Serial Number-[edited]
Operating System-Microsoft windows 10 (64 bit)
Give me some advice on the issue.
03-21-2018 06:03 PM
kasellis, what did you "uninstall" to solve the problem?
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