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Solved!

Imminent HD failure

HP Recommended
HP ENVY Recline TouchSmart 27"-k309 All-in-One Desktop PC
Microsoft Windows 10 (64-bit)

I get this notice after using the diagnostic test: 

9GDUWF-7FA4R-GXPSMG-6OJRO3
I have a USB with an HP back up, but I am not sure if I have done the back up, but I don’t know if I did it correctly.
I did try to create a back up with macrium, but that did not work for me.
I suppose the HP backup is only for system files.
Is this failure fixable or should I replace the HD right away?
cést la guerre
2 REPLIES 2
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Message 2 of 3
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HP Recommended

Hello
The code you are giving does not seem to be correct!
But if you have a disk failure, it is that it is defective
In some cases, a complete reinstallation of windows may work!
But the drive can permanently fail at any time
So you can try reinstalling windows, if not, you will have to replace it
Followed this guide:

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

HP ENVY Recline TouchSmart 27-k309 All-in-One Desktop PC Product Specifications

 Creating and Using a Microsoft Recovery USB Drive (Windows 10)

Creating and Using a Microsoft Recovery USB Drive (Windows 😎

Recovering your computer from a USB flash drive

 

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Expert volontaire :Forum Fr 17-10-2009 :
Sorry i'm using translate.google:
give the model and P/n product number of the device :
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA :
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer / solution to the problem

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Message 3 of 3
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HP Recommended

Thank you for the reply, I have decided to have the hard drive replaced.

 

cést la guerre
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