• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp desktop pro g2
Microsoft Windows 10 (64-bit)

J'ai un problème avec mon pc Hp pro g2. Il a un Windows 10 je veux installer Windows 7 avec une clé usb mais dès le boot se lance la souris et le clavier ne fonctionne pas. Aidez moi svp !  Merci d'avance 

1 REPLY 1
HP Recommended

Hi:

 

You have to use the gigabyte tool at the link below to put the required USB 3 drivers into your W7 USB installation media.

 

https://download.gigabyte.com/FileList/Utility/mb_utility_windowsimagetool.zip

 

This is only going to work if your PC has an Intel 7th generation core processor or older.

 

You cannot install or run W7 on a PC with an Intel 8th generation or newer processor.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.