Re: Intel Core All in One shows a light but won't start - he... - HP Support Community

Ruislipracoon8 · ‎12-08-2019

The light is showing, but when I try to switch on screen remains blank. Please help - but answers need to be simple as I'm no tecckie

erico · ‎12-08-2019

First time here? Read the following

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/Hello

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Ruislipracoon8 · ‎12-11-2019

I received an email to tell me that there was a response. But could not find any response!

erico · ‎12-11-2019

And that would be from my response to your thread. If you read my response and take a look at how this all works we can begin.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Ruislipracoon8 · ‎12-11-2019

Oh dear - I have looked at some of the questions about getting started and thank you for your help Erico.

I actually managed to find a solution - which was simply to turn off and then turn on the start button, holding it for some seconds. It's so easy when one knows how.

Intel Core All in One shows a light but won't start - help

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