• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-02-2021 10:11 AM

HP Recommended
Product: HP Pavillion 22-a113w
Operating System: Microsoft Windows 10 (64-bit)

I have a All in One  HP Pavillian computer purchased Oct 2016. It says I can't download Windows 11 because of no TPM.

I know Intel has a PTT security device that needs to be enabled. I looked all over my BIOS and can't find it.

Please tell me how to locate it with easy to understand instructions.

Thanks

Ron

Category:
1 REPLY 1

‎12-02-2021 03:51 PM

HP Recommended

@reck73 

 

Your machine is actually more than 6 years old, it does not have TPM chip. By the way, Windows 11 supports Intel Gen 8 and above processors and your machine with current processor does not meet Windows 11 requirements.

 

If you wish, you still can install Windows 11 on your machine using

 

                Installing Windows 11 on devices that don't meet minimum system requirements

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.