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‎08-11-2019 01:33 PM

HP Recommended
Product: HP Envy Curved all in one PC 34-b0xx
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I'm trying to run the May update of Windows 10 (Version 1903) but am getting a driver issue. 

 

Intel Rapid Storage Technology (Intel RST)

 

Windows won't progress the update until I address the issue.


I've run HP assistant and updated all available drivers. 

 

I go onto Intel's site and there are various driver options and it's unclear which one I should go with. 

https://downloadcenter.intel.com/download/28997/Intel-Rapid-Storage-Technology-Intel-RST-User-Interf...

 

Can someone please advise?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2019 02:24 PM

HP Recommended

Use the supported IRST driver on your PC's support page...

 

15.7.0.1014

 

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83920.exe

 

My understanding is that even if you update to a newer driver, you may still get that error.

So...if you install this driver and you still get the update block, you can get around that issue by:

Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

Then you should be able to update to W10 v1903.

View solution in original post

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3 REPLIES 3

‎08-11-2019 02:09 PM

HP Recommended

Hi:

 

What model processor does your PC have?

Was this reply helpful? Yes No

‎08-11-2019 02:19 PM

HP Recommended

Intel (R) Core (TM) i7-7700T 2.9GHz

Was this reply helpful? Yes No

‎08-11-2019 02:24 PM

HP Recommended

Use the supported IRST driver on your PC's support page...

 

15.7.0.1014

 

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83920.exe

 

My understanding is that even if you update to a newer driver, you may still get that error.

So...if you install this driver and you still get the update block, you can get around that issue by:

Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

Then you should be able to update to W10 v1903.

Was this reply helpful? Yes No
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