-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Intel RST Driver issue

Create an account on the HP Community to personalize your profile and ask a question
08-11-2019 01:33 PM
Hi
I'm trying to run the May update of Windows 10 (Version 1903) but am getting a driver issue.
Intel Rapid Storage Technology (Intel RST)
Windows won't progress the update until I address the issue.
I've run HP assistant and updated all available drivers.
I go onto Intel's site and there are various driver options and it's unclear which one I should go with.
Can someone please advise?
Thanks
Solved! Go to Solution.
Accepted Solutions
08-11-2019 02:24 PM
Use the supported IRST driver on your PC's support page...
15.7.0.1014
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83920.exe
My understanding is that even if you update to a newer driver, you may still get that error.
So...if you install this driver and you still get the update block, you can get around that issue by:
Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys
Then you should be able to update to W10 v1903.
08-11-2019 02:24 PM
Use the supported IRST driver on your PC's support page...
15.7.0.1014
https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83920.exe
My understanding is that even if you update to a newer driver, you may still get that error.
So...if you install this driver and you still get the update block, you can get around that issue by:
Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys
Then you should be able to update to W10 v1903.