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It seems my featurebyte not working with a virgin motherboard which already accept to save serial,product,build id,CTnumber etc.

 

I tried uppercase-lower case combination, bios update but no luck

 

could any one have any idea on it

 

 

Feature byte=3X47676S6Z6a7J7M7Q7W7saBaDapaqawbhdUeh.E

 

 

ps: I copied  it from partsurfer and it is matching with the sticker on body as well

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi  @Spizzer138,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand how  it must be to run into a CRC failure when trying to apply the feature byte, especially after already confirming it matches the sticker and PartsSurfer details.

This generally happens if the code was mistyped, entered without the correct spacing, or if the wrong Feature Byte was used.

Could you kindly confirm :

  • The exact HP model and product number of your system
  • Whether the motherboard is a third party replacement  or factory original. 
  • If you’re using HP’s official BIOS Configuration Utility (BCU) or another tool to apply the feature byte.

In the meantime, here are a few  steps you can try while you confirm the above details :

  1. Ensure you’re running the latest BIOS version specific to your model with the help of the support website : https://support.hp.com/ (sometimes generic updates don’t align with feature byte programming).
  2. Double-check that the feature byte string has no hidden spaces or formatting issues when copied.

I hope this helps. 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi  @Spizzer138,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand how  it must be to run into a CRC failure when trying to apply the feature byte, especially after already confirming it matches the sticker and PartsSurfer details.

This generally happens if the code was mistyped, entered without the correct spacing, or if the wrong Feature Byte was used.

Could you kindly confirm :

  • The exact HP model and product number of your system
  • Whether the motherboard is a third party replacement  or factory original. 
  • If you’re using HP’s official BIOS Configuration Utility (BCU) or another tool to apply the feature byte.

In the meantime, here are a few  steps you can try while you confirm the above details :

  1. Ensure you’re running the latest BIOS version specific to your model with the help of the support website : https://support.hp.com/ (sometimes generic updates don’t align with feature byte programming).
  2. Double-check that the feature byte string has no hidden spaces or formatting issues when copied.

I hope this helps. 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.