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Locked

‎11-15-2024 05:21 AM - edited ‎11-15-2024 05:21 AM

HP Recommended

I have an issue where I can't seem to reset the bios, or rather just the bios admin password.

 

I've removed the cmos battery for several minutes, am I doing something wrong? How long should I wait?

 

I've typed a dozen commands, nothing seems to work.

 

Everytime I take the battery out, or try typing commands to reset the BIOS admin password, nothing works, and when I navigate to the UEFI Bios Menu, it prompts me for an admin password, everytime.

Category:
1 REPLY 1

‎11-15-2024 06:07 AM

HP Recommended

Hello @audre1 ,

 

welcome to the HP Poly community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

For cases related to BitLocker issues, please contact Microsoft Support.

 

Best regards

 

Steffen Baier

------------------------------------------------
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