-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- It takes forever to boot up and load anything.

Create an account on the HP Community to personalize your profile and ask a question
04-21-2021 03:51 PM
610-1150y
Processor: Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Istalled RAM: 6.00 GB
System type: 64-bit operating system, x64-based processor
Edition: Windows 10 Home
Version: 2004
Installed on 12/6/2020
OS build: 19041.928
Experience: Windows Feature Pack 120.2212.551.0
04-21-2021 05:30 PM
This issue is often due to a failing drive.
So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024
If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.
I am a volunteer and I do not work for, nor represent, HP